Email & SMS Marketing
Bring them back. Make them regulars.
Most diners who visit once never return — not because they didn't enjoy it, but because nobody reached out. Smackz sends the right SMS or email at exactly the right moment, in your voice, turning one-time guests into the regulars who keep your dining room full.
Win-back campaigns
“We miss you.” Three words. Real revenue.
When a regular goes quiet, Smackz notices. An automated win-back SMS or email goes out at the right interval — a personal nudge, a loyalty reward, a reason to come back tonight. Guests who receive a timely win-back message return at twice the rate of those who don't hear from you.
SMS — opened in minutes
98% open rate. Read before the lunch rush.
SMS is the fastest path from your kitchen to your customer's attention. Lunch specials, flash deals, limited-time offers — messages that land while diners are still deciding where to eat. Compliant out of the box: 10DLC registration, STOP/HELP handling, opt-in flows — all handled, nothing for you to manage.
Email that builds regulars
Drafted by Nous AI. Sounds like you.
Nous AI learns your menu language, your tone, your neighborhood voice. Post-visit thank-yous, birthday rewards, monthly specials — every email arrives feeling personal, not templated. Guests who hear from you consistently visit more often, spend more per visit, and refer their friends.
