End User License Agreement

Restaurant Platform Terms

1. Platform Overview

The Platform allows customers to browse menus, place orders, and interact digitally with the Restaurant. All food items, pricing, availability, preparation, fulfillment, and customer service are provided solely by the Restaurant.

2. Orders & Transactions

All orders placed through the Platform constitute requests to purchase goods from the Restaurant.

The Restaurant is solely responsible for:

  • Menu accuracy and pricing
  • Order acceptance or rejection
  • Food preparation and fulfillment
  • Refunds, cancellations, substitutions, and disputes

Payments are processed through authorized third-party payment processors. Neither the Platform nor the Restaurant stores full payment card details.

3. User Responsibilities

You agree to:

  • Provide accurate and complete information when placing orders
  • Use the Platform only for lawful purposes
  • Not attempt to disrupt, misuse, or interfere with the Platform

You are responsible for maintaining the confidentiality of any account credentials associated with your use of the Platform.

4. Technology Provider Disclosure

The Platform is powered by Smackz, a third-party technology provider that supplies the software infrastructure enabling digital storefront functionality for the Restaurant.

Smackz:

  • Does not sell or prepare food
  • Does not set prices or control menus
  • Does not accept or fulfill orders
  • Is not a party to transactions between you and the Restaurant

All questions, concerns, or disputes related to orders must be directed to the Restaurant.

5. Intellectual Property

All content displayed on the Platform, including text, images, menus, logos, and branding, is owned by the Restaurant or its licensors and may not be used without permission.

6. Disclaimer of Warranties

The Platform is provided on an "AS IS" and "AS AVAILABLE" basis. The Restaurant makes no warranties regarding uninterrupted access, accuracy, or availability of the Platform.

7. Limitation of Liability

To the maximum extent permitted by law, the Restaurant shall not be liable for indirect, incidental, special, or consequential damages arising from your use of the Platform.

8. Modifications

The Restaurant may update this Agreement at any time. Continued use of the Platform after changes are posted constitutes acceptance of the updated terms.

9. Governing Law

This Agreement shall be governed by the laws of the state or jurisdiction in which the Restaurant operates, without regard to conflict of law principles.

10. Contact Information

For questions related to orders, refunds, or customer service, please contact:

[Restaurant Name]
[Restaurant Contact Information]